Claims

I Need to Make a Claim…What Now?

HIB is focused on caring for clients through every step of their insurance journey, which means as soon as you think you may need to report an incident, we’re there to support you.

We do everything we can to facilitate a fast, efficient, easy claims process for you and never give up until we have the best possible outcome on your claim.

If you need to make a claim, we have provided online resources to help you get started straight away:

• Claims Process: More information on what happens when you submit a claim
• Online Claim Submission: Send an instant notification to HIB
• Downloads: So that you can get started on your claim straight away, we have provided all the documents and forms you might need
• Contact Us: If you’re still unsure of whether you need to report an incident, who you should contact or what is happening with your claim, give us a call or an email and we will explain everything for you